Frequently Asked Questions (FAQ)

1. What types of cosmetic products do you offer?
We offer a variety of skincare and beauty products including serums, moisturizers, cleansers, and masks designed to enhance your natural beauty.

2. Are your products suitable for sensitive skin?
Yes, many of our products are formulated with gentle ingredients suitable for sensitive skin. Please check individual product details or contact us for recommendations.

3. Do you test your products on animals?
No, we are committed to cruelty-free practices and do not test any of our products on animals.

4. How can I place an order?
You can place an order directly through our website by adding products to your cart and proceeding to checkout.

5. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options available at checkout.

6. How long does delivery take?
Delivery times vary depending on your location but generally take between 3 to 7 business days.

7. Can I return a product if I’m not satisfied?
Yes, we have a return policy. Please contact our customer service within 14 days of receiving your order to initiate a return.

8. Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location.

9. How do I know which product is right for me?
Feel free to contact our support team for personalized advice according to your skin type and concerns.